Who We Are This website is operated by The Gardener’s Lodge Design & Media, a UK-based garden design studio. Email: hello@thegardenerslodge.co.uk Business address: 47 Sherfield Gardens, London. For the purposes of UK data protection law, we act as the data controller.
What We Collect We collect only the information necessary to operate our business. This may include: Your name Email address Telephone number Property address (for design enquiries) Project details you choose to share
We may also collect limited technical data such as IP address, browser type, and website usage information through cookies and analytics tools.
How We Use Your Information We use your information to:Respond to enquiries Provide garden design services Send requested information or resourcesImprove our website We process personal data where necessary for the performance of a contract, legitimate interests in operating our business, where consent has been provided, or where required by law, in accordance with UK GDPR.
Marketing If you choose to subscribe to updates or download a resource, we may send occasional emails about our work, projects, or services. You can unsubscribe at any time using the link provided in any email.
Cookies This website uses cookies to understand how visitors use the site and to improve performance. These may include analytics tools such as Google Analytics. You can manage cookie preferences through our cookie banner or through your browser settings.
Website Hosting and Third-Party Services Our website is hosted by Squarespace. We may also use trusted third-party services such as Google Analytics to understand website usage. These providers may process limited personal data on our behalf in order to deliver their services.
Sharing Your Data We do not sell personal data. Where necessary, we may share information with trusted service providers (such as website hosting, analytics services, or email providers) strictly for the purpose of operating our business.
Data Retention We retain personal data only for as long as reasonably necessary. Typical retention periods include: Enquiry information: up to 24 months Client records and project documentation: up to 6 years where required for accounting or legal purposes
Your Rights Under UK data protection law, you have the right to:Access your personal dataCorrect inaccurate data Request deletion of your dataWithdraw consent where applicable You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO). More information can be found at: https://www.ico.org.uk
